Phocus Help Center
Frequently Asked Questions
Phocus is a functional sparkling beverage, infused with 75mg of caffeine derived from tea. With the added benefit of L-theanine, Phocus Sparkling Waters deliver an overall better caffeine experience than that of a typical cup of coffee or energy drink.
Created as a refreshing, natural alternative to sugary, calorie-laden sodas and energy drinks, Phocus functional sparkling beverages are free from calories, carbohydrates, sweeteners, and sodium, but provide the same boost as an 8oz cup of coffee.
L-theanine is the amino acid found in tea; in fact, it is one of the most common reasons people drink tea! Studies show that L-theanine has unique properties that can lead to improved alertness and when paired with caffeine, it decreases both the caffeine jitters and the crash. The result is a sparkling synergy of hydration and Phocused acuity!
Each serving of Phocus contains 75mg of caffeine, all extracted from tea, equivalent to an 8oz cup of coffee.
Phocus is not an energy drink, but simply a functional sparkling beverage with the same caffeine as an 8oz cup of coffee. Unlike energy drinks, Phocus contains the added benefit of L-Theanine, paired with tea extracted caffeine in the ideal ratio to provide a sparkling synergy of hydration and Phocused acuity!
Phocus is free of sugar, natural or artificial sweeteners, and sodium. Nothing bad so you can Phocus on the good!
There is no grapefruit juice in Grapefruit Phocus. However, we recommend always consulting a physician regarding concerns with any medications.
Phocus water is perfectly clear.
While Phocus does not compare with non-functional sparkling beverages, it is priced comparably to other functional beverages like cold brew coffee, energy drinks, sports drinks, and even black coffee from your favorite coffee shop. With Phocus, you get sparkling water with the added function of 75mg of caffeine from tea and L-theanine to give you a boost of energy and focus without the crash.
Unfortunately, we don’t offer refunds, accept returns, or exchanges of product because they are consumable goods and it would be a safety risk for us to resell or reuse the returns in any way.
If your order was damaged in-transit, or if you’ve received the wrong Phocus order, please reach out to our customer service team immediately by emailing questions@drinkphocus.com.
Phocus ships within the US. For international shipping email us, and we’ll do our best to get you Phocused!
If it needs to be done ASAP, email us and we’ll do our best to change it! If there is no urgency, simply log into your account, choose “edit order” to change your delivery address.
For non-subscription orders email us before 3PM local time; for subscriptions 24 hours before your order processes!
Phocus ships within 2 business days. If the order is placed before 3PM local time or on a weekday, the order will process that day. If the order is placed on a weekend, a holiday, or after 3PM local time, the order will process the following business day.
Email us! We’ll make it right!
Yes! The flat rate fee is $29.99 for Alaska and Hawaii shipping.
Yes, your subscription is set to the automated frequency that you’ve chosen. To confirm or edit, login!
Along with receiving a 10% discount on all orders, you receive member perks. It’s easy to start, easy to cancel. You never have to order again, and you’ll never run out of Phocus!
That’s no problem, log in to your account and head to Subscriptions. Choose “Manage Subscription”. From there you can change your Subscription Frequency. Shoot us an email and we’ll be happy to help.
Easy! Log in to your account, choose “Manage Subscription” and then “swap” to your preferred flavor.
Log into your account and head to Subscriptions. Choose “Manage Subscription.” From there you can change your delivery date to be delayed one month. Shoot us an email and we’ll be happy to help. Bon Voyage!
Don’t go! But if you must, it's easy. Log in to your account, choose “Cancel Subscription”.
PHOCUS comes in a variety of flavors to quench a variety of thirsts. Find the one or elevent that's right for you. Buy it here or find it at your local retailer.
